Privacy Policy

  1. Introduction

Welcome to the Ora Partners website. This Privacy Policy explains how we collect, use, and protect your personal information. Ora Partners (“we,” “us,” or “our”) is a global network of affiliated firms that provide specialized client services. Ora Partners Limited owns and operates this website (www.ora-partners.com) but does not directly provide client services.

We are committed to protecting your privacy and complying with applicable privacy laws. This policy applies when you visit our website, engage with us, or interact with our services.

 

  1. How We Collect Your Personal Information
  • Why do we collect your data?
    We collect personal information to provide, improve, and tailor our services, comply with legal obligations, and communicate effectively with you.
  • Types of data we collect:
    Identification details: name, contact details, nationality, ID numbers
    Financial information: bank details, investment portfolios, tax status, asset ownership
    Professional information: job title, occupation
    Technical data: IP address, browser type, device info, website activity logs
    Identity verification info: passport details, credit history, AML/KYC checks
    Consent via cookies and similar technologies
  • Sources of data:
    Forms, agreements, and applications
    Transactions and online portfolio system activities
    Communications such as emails, calls, and video conferences
    Interactions on our website and use of online services
    Monitoring tools (call recordings, email monitoring, website analytics)

Important:

If you do not provide required personal information, we may be unable to proceed with our services.

 

  1. How We Use Your Personal Data
  • We use your information for purposes such as:
  • Providing and managing our services and client accounts
  • Processing transactions and managing portfolios
  • Sending updates, newsletters, and relevant communications
  • Fulfilling legal obligations, including AML/KYC compliance and tax reporting
  • Conducting risk assessments and fraud prevention
  • Improving our website and services
  • Analysing website usage for performance and security
  • Reporting to regulators as required by law

Your consent:

By using our website or engaging with us, you agree for us and our affiliates to process your personal data as described here. You may withdraw your consent at any time by contacting us at info@ora-partners.com. Withdrawal may affect our ability to provide certain services.

 

  1. Cookies and Tracking Technologies

We set cookies and similar tools to enhance your experience, analyze site usage, and provide relevant content.

  • Cookies may include session cookies, analytics cookies, and functionality cookies.
  • You can manage cookies through your browser settings or adjust preferences accordingly.
  • Refusing cookies may limit your access to certain website features.

 

  1. Sharing Your Information

We do not sell your data. However, we may share your information with:

  • Trusted third-party service providers (e.g., hosting, data security, audit firms) that support our operations
  • Other entities within Ora Partners for service delivery
  • Legal authorities or regulators, if required by law or legal process
  • Third parties if you explicitly instruct or authorize us to do so

Protection of your data:

All third parties are required to maintain the confidentiality and security of your information and process it only as instructed.

 

  1. Data Security

While we take reasonable measures to safeguard your personal information, no system can be completely secure. We use security protocols including encryption, access controls, and secure storage.

 

  1. International Data Transfers

Your data may be transferred across borders for processing, storage, or operational needs. We ensure protections are in place to maintain your data’s integrity and confidentiality in accordance with applicable laws.

 

  1. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access to your personal data
  • Correction or deletion of inaccurate data
  • Restriction or objection to data processing
  • Data portability (receiving data in a usable format)
  • Withdrawal of consent at any time

To exercise these rights:

Please contact us at info@ora-partners.com.We will respond within a reasonable timeframe.

 

  1. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

 

  1. Your Control & Choices
  • You can update or correct your information by emailing info@ora-partners.com.
  • You may request deletion, subject to legal obligations and legitimate business needs.
  • You can opt-out of marketing communications by emailing info@ora-partners.com.